REFUND & RETURN POLICY

Business Name: 7THSEVENTEX CLOTHING
Email: designs@7thseventexclothing.com

1. Returns

Customers may request a return within 14 days of receiving an order, provided the item is unused, unworn, unwashed, and in its original condition with applicable tags and packaging intact.

2. Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return once used or worn. Personalised, customised, or specially made items may also be excluded unless they are defective or otherwise covered by applicable consumer rights.

3. Incorrect or Defective Items

If you receive an incorrect, damaged, or defective item, please contact us as soon as possible with your order details and a description of the issue. We will review the matter and determine the appropriate resolution.

4. Refunds

Once an approved return has been received and inspected, eligible refunds will be processed through the applicable payment method. Processing times may vary depending on the payment provider or financial institution.

5. Exchanges

Where available, customers may request an exchange for an eligible item. Exchanges are subject to product availability.

6. Return Shipping

Unless an item is defective, damaged, or incorrectly supplied, the customer may be responsible for applicable return shipping costs.

7. Sale Items

Discounted or promotional items may be subject to specific return conditions communicated at the time of purchase.

8. How to Request a Return or Refund

To request a return, exchange, or refund, contact us at:

Email: designs@7thseventexclothing.com

Please include your order details and a clear explanation of the reason for your request.

9. Policy Changes

We reserve the right to update this Refund & Return Policy when necessary. Any changes will be communicated or published accordingly.